The day of the iPhone drop, I tried to go into one of two Apple stores here in town to get my recently crashed MacBook's hard drive replaced. There was a 5 hour wait to get into the store. Yep, 5 hours. There were plenty of morons standing there in line waiting, too. I had no interest in said iPhone, and only wanted to make my reservation to drop off my MacBook later. I was told to go stand in line.
I can't even begin to tell you how pissed I was. When the XBox 360 dropped, Best Buy didn't shut down so that one product could dominate the store. Set up a separate line for only those who want the iPhone and let the rest of us go about our business. Shoddy job, Apple.
(However, I should also add that they have been great about repairs when things have gone wrong. The first time my hard drive crashed--when my wife accidentally kicked it off the bed--they upgraded it from an 80Gig to a 120 Gig for free, and this time, they gave my the new OS for free. So I stopped complaining. Well, I slowed down the complaining...)
The day of the iPhone drop, I tried to go into one of two Apple stores here in town to get my recently crashed MacBook's hard drive replaced. There was a 5 hour wait to get into the store. Yep, 5 hours. There were plenty of morons standing there in line waiting, too. I had no interest in said iPhone, and only wanted to make my reservation to drop off my MacBook later. I was told to go stand in line.
I can't even begin to tell you how pissed I was. When the XBox 360 dropped, Best Buy didn't shut down so that one product could dominate the store. Set up a separate line for only those who want the iPhone and let the rest of us go about our business. Shoddy job, Apple.
(However, I should also add that they have been great about repairs when things have gone wrong. The first time my hard drive crashed--when my wife accidentally kicked it off the bed--they upgraded it from an 80Gig to a 120 Gig for free, and this time, they gave my the new OS for free. So I stopped complaining. Well, I slowed down the complaining...)